Volunteers and Visitors

1.1      Volunteers and Volunteer Policy

Ikholwa Community Services relies on volunteers to support the Home Management team and staff on a regular basis. Without them it would be difficult to run these homes. These are needed to assist with homework tutoring, collecting food donations, provide therapy, guidance with gardening, transport to various outings, maintenance work, organizing parties, arts and craft classes, life skills and mentorship.

1.1.1    Volunteer Policy

The organisation has a volunteer policy in place.  All applicants need to be screened in accordance with the regulation of the Children’s Act, Section 126; to ensure that their names do not appear on the National Child Protection Register.  Applicants are screened carefully to ensure that they understand the responsibility of being part of the lives of our children.  Our children have been rejected in the past and therefore the volunteers have to commit themselves for a minimum period of one year.  They also have to support the house models and not interfere with the general routine of the homes.

1.1.2    Community Service ad-hoc Volunteers

All Volunteers, including ad-hoc and community service students are carefully screened before allowing them into our homes.  Their community service projects must be defined clearly before approaching Management with their requests.  Our staff members’ first responsibility is to look after our children and cannot supervise other children.  Our children are very sensitive to having strangers in their homes and we need to respect their privacy and identity.

1.2      Visitors to Our Homes

Ikholwa welcomes visitors to our homes.  We believe that our services must be transparent and that the community has the right to observe our facilities.  However, we do not allow visitors to come and view our children.  The procedure for visitors is as follows:

  • Make an appointment with management at the organisation.  Visitors will be briefed thoroughly about the services that we render and tours of the homes will be conducted when children are not at home. The homes have routines as any other “normal” family home and need to be respected.
  • Visitors, companies are allowed to have parties or activities at the homes with management permission. They are not allowed to take pictures of the children as the children’s privacy/identity need to be protected.